| Variabel | Indeks Lokus | Lokus Nasional | Lokus Jenis Unit Kerja (Nasional) | Lokus Provinsi/ Wilayah | |||
|---|---|---|---|---|---|---|---|
| Indeks | Selisih | Indeks | Selisih | Indeks | Selisih | ||
| Informasi | 16.60 | 17.22 | -0.62 | 17.08 | -0.48 | 17.33 | -0.73 |
| Persyaratan | 16.60 | 17.21 | -0.61 | 17.01 | -0.41 | 17.27 | -0.67 |
| Prosedur/Alur | 16.41 | 17.21 | -0.80 | 17.09 | -0.68 | 17.25 | -0.84 |
| Waktu Penyelesaian | 16.41 | 17.21 | -0.80 | 17 | -0.59 | 17.25 | -0.84 |
| Tarif/Biaya | 16.86 | 17.22 | -0.36 | 17.05 | -0.19 | 17.28 | -0.42 |
| Sarana Prasarana | 16.41 | 17.21 | -0.80 | 16.96 | -0.55 | 17.27 | -0.86 |
| Respon | 16.48 | 17.21 | -0.73 | 17.05 | -0.57 | 17.28 | -0.80 |
| Konsultasi dan Pengaduan | 16.54 | 17.21 | -0.67 | 16.95 | -0.41 | 17.28 | -0.74 |
| Variabel | Indeks Lokus | Lokus Nasional | Lokus Jenis Unit Kerja (Nasional) | Lokus Provinsi/ Wilayah | |||
|---|---|---|---|---|---|---|---|
| Indeks | Selisih | Indeks | Selisih | Indeks | Selisih | ||
| Diskriminasi | 16.73 | 17.25 | -0.52 | 17.15 | -0.42 | 17.28 | -0.55 |
| Kecurangan | 16.67 | 17.23 | -0.56 | 17.05 | -0.38 | 17.32 | -0.65 |
| Gratifikasi | 16.86 | 17.25 | -0.39 | 17.15 | -0.29 | 17.30 | -0.44 |
| Pungli | 16.86 | 17.25 | -0.39 | 17.14 | -0.28 | 17.31 | -0.45 |
| Calo | 16.92 | 17.25 | -0.33 | 17.06 | -0.14 | 17.31 | -0.39 |